Delivery Policy

We offer free delivery for purchases over HK$600, otherwise delivery fee of HK$80 will apply. 

At the moment, we only offer local deliveries to most locations across Hong Kong. No deliveries to outlying islands including Ma Wan, Discovery Bay, Fairview Park and Palm Springs. If you are unsure if your area falls within our delivery districts, feel free to contact us directly at or WhatsApp us on +85259252739. A surcharge might apply for deliveries to outlying or remote areas.

Our delivery schedule: within 4 days from the ordering day, Mondays to Fridays between 12:00pm to 10:00pm (except public holidays). If you require your order to be delivered outside of these times, please notify us ahead of time and we will try our best to arrange for you!


Terms & Conditions

We ask you to read these Terms and Conditions carefully before purchasing any products on the website.

  1. We outsource our deliveries to external couriers. We will try our best to deliver to a specific requested time frame but are not able to guarantee any timeframe for our deliveries.
  2. As our products are fragile and perishable, we generally do not issue refunds after products leave our store. HK Brewcraft will replace any damages incurred to the products during the journey to the buyer, however once the buyer signs off on the order, HK Brewcraft will no longer be responsible for any damages incurred thereafter. 
  3. All purchases relating to brewing ingredients will be delivered on the following Wednesday from the ordering date as they will be individually packed to ensure its freshness. 
  4. HK Brewcraft reserves the right to modify any of the Terms and Conditions. In any case of dispute, the decision of HK Brewcraft is final.