Return and Refund Policy

  1. Return or refund might be eligible within 14 days of your purchase.
  2. To be eligible for a return, your item must be unused and in the same condition when you purchased it. It must also be in the original packaging, with the proof of purchase or official receipt.
  3. Several types of goods are exempted from being returned. We do not accept perishable goods such as brewing ingredients, including but not only limited to malts, hops, yeasts, chemicals and finings.
  4. Additional non-returnable items: Gift cards and Vouchers, Workshop and event bookings.
  5. Refunds are only applicable in person at our store in Central.
  6. HK Brewcraft reserves the right to modify any of the Terms and Conditions. In any case of dispute, the decision of HK Brewcraft is final.